Who we are
Last Updated: September 25, 2025
At http://nouraellm.com/test (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, http://nouraellm.com/test, including our portfolio and online shop. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Contact Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect your name, email address, phone number, and shipping/billing address.
- Payment Information: When you make a purchase in our shop, we collect payment details (e.g., credit card information) through our secure third-party payment processor. We do not store your payment information directly.
- Account Information: If you create an account, we may collect your username, password, and other account-related details.
Non-Personal Information
- Browsing Data: We collect information about your device and how you interact with our website, such as your IP address, browser type, device type, operating system, and pages visited.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze site usage, and personalize content. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders placed in our shop, including shipping and payment processing.
- To communicate with you, including responding to inquiries, sending order confirmations, and providing customer support.
- To send promotional emails or newsletters (if you opt in). You can unsubscribe at any time.
- To improve our website, portfolio, and shop by analyzing user behavior and preferences.
- To protect the security and integrity of our website and prevent fraud.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:
- Service Providers: We work with trusted third-party providers (e.g., payment processors, shipping companies, or analytics providers) to operate our website and shop. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process.
- Business Transfers: If nouraellm.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies to:
- Keep you signed in to your account.
- Remember your preferences and cart items.
- Analyze website traffic and performance.
You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website, such as the shop.
5. Third-Party Links
Our website may contain links to third-party websites, such as social media platforms or payment processors. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request corrections to inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of marketing communications or cookies.
To exercise these rights, please contact us at info@nouraellm.com
8. International Data Transfers
If you are accessing our website from outside Belgium, your information may be transferred to and processed in the Belgium or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data.
9. Children’s Privacy
Our website is not intended for individuals under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that we have collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@nouraellm.com
Phone: +32495194407
Thank you for trusting nouraellm.com with your information.